| Delay and red- tapism are present every where. A | | | | processes. He remains ignorant and unaware of the |
| couple of years back the administration announced | | | | processes which vitally affect his interest. Government |
| “ citizen charter”. On its record, the government | | | | procedures and regulations shrouded in a veil of |
| implemented the charter successfully. Still, on the | | | | secrecy do not allow the clients to know how their |
| ground people are aware as to the real situation of | | | | cases are being handled. They shy away from |
| implementation of the charter. On its part, the Central | | | | questioning officers handling their cases because of |
| Board of Excise & Customs issued various | | | | the latter’s snobbish attitude and bow-wow style. |
| guidelines to the field formation for implementation of | | | | Right to information should be guaranteed and needs |
| the charter. However, it is still debatable as to what | | | | to be given real substance. In this regard, government |
| extent the charter was implemented in the Board | | | | must assume a major responsibility and mobilize skills |
| office itself, leave alone the field formations. | | | | to ensure flow of information to citizens. The traditional |
| This is true for every programme initiated by the | | | | insistence on secrecy should be discarded. In fact, we |
| government for empowerment of people. In fact, the | | | | should have an oath of transparency in place of an |
| author is of the view that, “people cannot be | | | | oath of secrecy. Administration should become |
| empowered by the government, they have to | | | | transparent and participatory. Right to information can |
| empower themselves”. “Empowerment” | | | | usher in many benefits, such as speedy disposal of |
| cannot be imposed from above. It has to be attained | | | | cases, minimizing manipulative and dilatory tactics of |
| from below. | | | | the babudom, and, last but most importantly, putting a |
| The recently enacted the right to information Act, 2005 | | | | considerable check on graft and corruption.” |
| has many features, which can empower people | | | | The issue was also examined in 179th report of the |
| against insensitive administration. But for such result, the | | | | Law Commission of India. It said, |
| Act has to be implemented by the people. If the Act is | | | | “The legal foundation for exposure of corruption, |
| implemented by the administration, the result is not | | | | misconduct or maladministration by public servant was |
| expected to be different from Citizen’s Charter | | | | laid down by the Supreme Court in R. Rajagopal Vs. |
| and other measures. In this endeavor, this article is | | | | State of Tamil Nadu, (1994) 6 SCC 632. The case |
| aimed at making the readers of Excise Law Times | | | | involved the publication of serious misconduct of public |
| aware about the provisions of the Act and how it can | | | | servants by a convict who was serial-killer. The case |
| be applied in the specific situations in Customs & | | | | squarely deals with the right to know and the limits of |
| Central Excise. | | | | privacy of public servants. The Supreme Court |
| “Right to be informed” is an integral part of | | | | referred to the judgments of the American Court in |
| freedom of speech an enshrined in the Article 19(1)(a) | | | | New York Times Vs. Sullivan, already referred to and |
| of the Constitution of India. The Supreme Court in | | | | another judgment of the House of Lords in England |
| Benett Colemen and Co. v. Union of India [AIR 1973 SC | | | | reported in Derbyshire Vs. Times Newspaper Ltd., 1993 |
| 60], quoted with approval the American case in case | | | | (2) WLR 449.]. The above declaration of law by the |
| of Time Vs. Hill [385 US 374], wherein the Vs. | | | | Supreme Court is of fundamental importance on the |
| Supreme Court held that, | | | | subject of exposure of corrupt officials. If the law |
| “The constitutional guarantee of freedom of | | | | permits furnishing of information regarding corruption, |
| speech for press are not for the benefit of the press | | | | past, present or impending and gives protection to the |
| so much as for the benefit of all the people”. | | | | informants from reprisals, unless the disclosure is |
| In State of UP v. Raj Narain [AIR 1975 SC 865], the | | | | proved to be malicious, such a law can play a very |
| court held, | | | | useful role.” |
| “in a government of responsibility like ours, where all | | | | On the basis of these recommendations the act was |
| the agents of the public must be responsible for their | | | | enacted. The right to Information Act, 2005 declares |
| conduct, there can be but few secrets. The people of | | | | that the purpose of the Act is to “ promote |
| this country have a right to know every public act, | | | | openness, transparency and accountability in |
| everything that is done in a public way, by their public | | | | administration and in relation to matters connected |
| functionaries. They are entitled to know the particulars | | | | therewith”. Thus the Act is fundamental in making |
| of every public transaction in all its bearing. The right to | | | | the administration transparent and accountable. |
| know, which is derived from the concept of freedom | | | | However, the result can be achieved only if public is |
| of speech, though not absolute, is a factor which | | | | aware of their rights and willing to exercise those |
| should make one wary, when secrecy is claimed for | | | | rights. |
| transactions which can, at any rate, have no | | | | Section 4 of the Act imposes certain obligation on the |
| repercussion on public security. See New York Times | | | | public authorities. Ironically, till this point of time every |
| Co. Vs. United States, 29 L Ed 822: 403 US 713. To | | | | law, notification and circulars have imposed obligation |
| cover with veil of secrecy, the common routine | | | | on the people and public authorities have |
| business is not in the interest of the public. Such | | | | “implemented” these laws. It is yet to be seen |
| secrecy can seldom be legitimately desired. It is | | | | as how the public authorities fulfill obligations imposed |
| generally desired for the purpose of parties and politics | | | | on them by the letters of law. |
| or personal self-interest or bureaucratic routine. The | | | | |
| responsibility of officials to explain and to justify their | | | | Section 4 (1) (d) provides that “Every public |
| acts in the chief safeguard against oppression and | | | | authority shall provide reasons for its administration or |
| corruption.” | | | | quasi judicial decisions to affected persons.” Duty to |
| The Apex Court reaffirmed the propositions in cases | | | | give reasons was established by a catena of judicial |
| of PUCL v. UOI [AIR 2004 SC 149] and in many other | | | | decisions. However, a statutory right is easier to |
| cases. In Regina Vs. Shagilar [(2003) 1 AC 247], the | | | | enforce and hence the clause is extremely important. |
| UK Courts declared “Public has a fundamental right | | | | The Act has established National Information |
| to know what the government has been doing in | | | | Commission, effective redressal procedure in case of |
| name”. | | | | grievance. Section 20 provides for penalties in case of |
| However, such declarations are not sufficient for | | | | violation of citizen’s right. Further, statutory |
| ordinary persons in the ordinary course of business. | | | | recognition of this right is always helpful in seeking |
| Ordinary Statutory Right s can be easily enforced in | | | | compensation in civil suits in case of negligence of |
| the ordinary course of law. The National Commission | | | | malafide by the public authorities. |
| to review the working of the constitution said in its | | | | |
| report, | | | | On the whole this is a very good development in the |
| “Major assumption behind a new style of | | | | history of Indian administrative reforms. Now it is for |
| governance is the citizen’s access to information. | | | | the assessees to either utilize this opportunity for |
| Much of the common man’s distress and | | | | better and accountable administration or mar this |
| helplessness could be traced to his lack of access to | | | | opportunity by leaving this important piece of legislation |
| information and lack of knowledge of decision-making | | | | to the whims and fancies of the babus. |